Koni Design Service and Repair

Sustainability and care for your Koni jewelry

Welcome to Koni Design! We are dedicated to the care and repair of our jewelry so that it not only stays beautiful, but can accompany you for a lifetime . Jewelry is more than an accessory - it tells stories and preserves memories. That is why we offer sustainable and fair Services exclusively for your Koni jewelry.

Jewelry care starts here

Your Koni jewelry is made to last forever, but even the best pieces can need repairs sometimes. Instead of throwing away broken jewelry, we would like to encourage you to act sustainably and have your jewelry repaired. This saves resources, reduces waste and protects the environment .

This service applies exclusively to Koni jewelry. With high-quality materials and precise handwork, we ensure that your favorite pieces look like new again.

fairness and mindfulness

We not only focus on high-quality jewelry, but also on a strong team that works with passion and care. Fair pay and good working conditions are a matter of course for us, because this is the only way we can offer you the best service.

That's why we don't offer free repairs. We want you to appreciate your jewelry, treat it with care and make conscious decisions. Our prices are fair and transparent - you always know exactly where you stand.

Responsibility for the environment and our customers

Sustainability is an integral part of Koni Design. By repairing instead of buying new items, we are contributing to more conscious consumption. Our environmentally friendly methods and long-lasting designs ensure that your jewelry will accompany you for many years.

Please note: Our service applies exclusively to Koni jewelry. We are proud of the quality of our pieces and want them to maintain these standards even after a repair.

Together for the future of your jewelry

With the right care, your jewelry will stay beautiful for a lifetime. We are happy to give you tips on how to clean and store your Koni jewelry at home to protect it as best as possible. If you have any questions, please send us an email to: hello@konidesignshop.com

our service

In recent years we have been happy to be able to offer our customers an all-inclusive service. This has also included repairing our jewelry free of charge.

Due to the continuous growth of our business and our Koni community, we are unfortunately forced to charge flat rates for certain repairs from 2023 onwards. We have tried to make this as fair as possible.

We will continue to strive to offer our Koni Family only the best every day & ask for your understanding for this renewal.

guarantee

For our Koni jewelry we offer a 1 year guarantee from the date of purchase. The guarantee applies to all manufacturing and processing defects, such as gold plating that does not last long, defective chains or defective clasps.

This does not include any damage caused by the consumer, e.g. broken chains due to external influences, broken parts of the piece of jewelry, wear and tear and scratches, contamination due to improper use, contamination due to improper storage or wear and tear.


If defective Koni jewelery (at its discretion and assessment) does not fall under the guarantee or warranty claim, it can be repaired for a fee.

Regardless of the guarantee, you are entitled to the rights within the framework of the statutory guarantee. These are not restricted by the guarantee.

repairs and fabrications

Koni Design does have some fixed repair prices, but these serve as a rough estimate. In special cases, there may be increased repair costs, it can then be decided whether this repair should be carried out.

Band change from Koni bands 2 € / band change from bracelets with balls 4 € / band change from other bands 5 € / band change from bands with several plates from 5 € / new threading of bracelets with stones 5 € / new silver clasp 5 € / new gold clasp 35€ / Solder additional gold eyelets for bracelets or necklaces 25€ / chain/chain ring €15 / reduce chain ring €10 / replace chain ring stone €5 / new knotting of chains and bracelets €15 / cleaning + gilding €15 / undoing knots €5 per knot / shortening of bracelets or necklaces €10 / lengthening of bracelets / necklaces €10 + additional material costs